Salon Policies



Pricing for many services are set using a level system (level 2–4–6) based on the experience and education of our designers along with demands for their time.


Please arrive 10 minutes prior to your appointment to ensure you receive your full service. It is recommended to book your next appointment following your visit to ensure the salon can accommodate your schedule. In consideration of the salon's other clients and staff, please provide a notice of any cancellation at least 24-hours prior to the appointment.

All service appointments require a credit card to be securely kept on file. Any appointment canceled with less than 24 hours’ notice will be charged 50% of the scheduled service total amount. All credit or debit card transactions will incur a 3% surcharge. Clients may pay with cash. All of our salons have ATMs for customer convenience.

Merchandise may be returned within one use of the merchandise for exchange only. Products may not be returned after 14 days from purchase.

6 Salon is unable to issue refunds on salon services. If you have concerns regarding any service you have received, please notify salon management within five (5) days of your service. We require that you return to the salon so your hair can be inspected by the service provider with you. The salon will make every effort to correct any outstanding issues by scheduling a redo appointment with the designer who performed the service no later than two (2) weeks after the initial service, at no charge. If you wish to see a designer other than the designer who performed the service, you will be charged for any redo services.

Gift cards are good towards any service or product at 6 are available in any denomination and make the perfect gift. Special delivery service is also available, please phone one of our locations for more information or to order gift cards.


Policies are subject to change. Updated 04/15/22